In line with government guidelines we will be reopening our main building on Douglas Way on Monday 28 September. Initially we will be reopening the building, including CaffA and the Albany Garden between 9:30am-2:00pm, Monday to Friday. To ensure the health and wellbeing of the public and our staff we have introduced new  safety measures for anyone visiting: 



  • TemperaturchecksTemperature checks will be taken for everyone who has booked to attend an event in the building or the Albany Garden 
  • One way systemA clearly marked one way system will be in operation throughout the building  
  • Extra cleaning: We are facilitating extra safety measures including regular cleaning throughout the building 
  • Hand washingWe’re asking everyone to wash or sanitise their hands upon entering using the Foyer toilets or sanitiser stations available 
  • Social distancing: Please be mindful of distance and observe floor markings  
  • Reduced capacities: We will have reduced capacities in CaffA, the Albany Garden and the main auditorium 
  • Contactless-first: Visitors must bring tickets in either printed or electronic form. Tickets will no longer be held at the Box Office 
  • Mask wearing: Please wear a mask in the building and when attending events. We ask people to kindly remember that some people are unable to wear them for medical reasons 
  • Track and TraceWe are co-operating with the NHS Track and Trace schemeIf you are visiting us, please download the EvePass app to make this process easier for yourself. If you are unable to download the app, a member of our team will be able to sign you in. (for more information please see our privacy policy) 
  • Stay at home if you have symptoms: Should you have any COVID symptoms, we ask that you please stay at home 

During lockdown we have safely and successfully held a number of socially distanced events in our garden and building including our regular Come ‘n Grow sessions, sessions from our youth programme and a performance of Teatro Vivo’s, The House That Slipped. We have also had a limited number of staff and office residents working in our building throughout the lockdown period. Our experiences during this time have helped us create the processes that will keep everyone who uses our spaces safe. 

In celebration of our reopening, we will soon be announcing our first full season of performances and events since the pandemic forced us to close. Our teams have been working hard, restructuring how we work, addressing the diversity within our organisation, launching a new radio show and full summer youth programme. However, something has been missing. Welcoming members of our community back into our building is a hugely exciting and important step for us.  

Of course, things will be different from before but from the whole team here at the Albany, we are so glad to be back! 

Last updated 8 September 2020